Nesoex Frequently Asked Questions

Easily find answers to your questions

  • What is the Nesoex wallet?

    Each user on Nesoex has a dedicated crypto wallet for storing assets with top security standards. Every user’s wallet is exclusive, so deposit addresses differ per user.

  • How are Memo/Tag wallets handled on Nesoex?

    For cryptos requiring a Memo or Tag, the deposit address is shared among users, but each user’s memo/tag is uniquely assigned.

  • Having trouble depositing a Memo/Tag-required coin?

    If you forgot to enter the Memo/Tag when depositing, you can recover your crypto via the link below.

  • What is a cold wallet?

    A cold wallet is a type of crypto wallet designed for offline asset storage, minimizing cybersecurity threats. Popular examples include Ledger and Trezor.

  • Do I pay fees to store crypto in my Nesoex wallet?

    No, there is no time limit or storage fee for holding crypto in your Nesoex wallet.

  • How do I check my account balance?

    Log in to see your total balance in USDT or USDT on the dashboard. To view each cryptocurrency balance, go to ‘Wallet.’

  • What kind of wallet is the Nesoex crypto wallet?

    The Nesoex crypto wallet is classified as a cold wallet.

  • How does Nesoex secure my assets in the wallet?

    Your assets are stored offline in cold wallets, keeping them safe from hacking or theft.